Case Studies & Testimonials
Wirral Hospitals' School
Sector: Education | Location: Birkenhead
Service Used: Gold & Silver Class Mail
The Result
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100% delivery success rate within 5 days
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No reported lost or misdelivered items
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Cost savings that supported internal budgets
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Increased confidence in the delivery of sensitive information.
"The savings are massive, but more importantly, we trust LPS with time-sensitive documents."
Overview
Wirral Hospitals’ School provides educational support for young people facing medical and mental health challenges, working across multiple sites and closely with families, GPs and service partners.
The Challenge
The school needed a secure, affordable way to send regular mailings, including learning resources, appointment letters and family support information, without delays or risk of misdelivery.
The Solution
LPS began handling their Gold and Silver Class mail, ensuring affordable, sustainable delivery of non-urgent documents. Due to the improved reliability we were able to offer the school, we are now their sole mail delivery choice for all parent communications. We also handle all the school's mail for local businesses and other schools.
Liesarco
Boutique
Sector: Fashion | Location: Liscard
Service Used: Same-Day Parcel Delivery
The Result
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Consistent same-day or next-day delivery
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At least £1 saved per parcel
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Increase in delivery orders
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Increased footfall and customer loyalty
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No customer data stored in third-party systems
"Same-day parcel delivery has revolutionised the way we serve our customers."
Overview
Liesarco Boutique is an independent high street retailer located in the heart of Liscard. Known for delivering high-quality ladies' fashion at affordable prices, the boutique has a loyal customer base and a growing volume of local online orders.
The Challenge
With over 30 Wirral parcels dispatched each week, Liesarco needed a delivery partner who could offer efficiency, reliability, and care. National parcel networks were too slow, too expensive, and frequently lost or misdelivered items disrupting the customer experience.
The Solution
In October 2023, Liesarco switched their local parcel deliveries to Local Postal Solutions. With same-day delivery at lower costs, the change had an immediate impact. Regular customers now know that orders placed before 12 noon are often delivered the same day with no need to track.
Homeheating
Systems
Sector: Heating & Gas Services | Location: Wallasey
Service Used: Gold & Silver Class Mail
The Result
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Over £1,500 saved on postage
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Same-day delivery for most letters
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Faster response from customers
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Reliable, professional service
"Same-day parcel delivery has revolutionised the way we serve our customers."
Overview
Homeheating Systems Ltd has been using Local Postal Solutions since January 2024 and has seen a significant improvement in delivery performance and cost savings across their customer communications.
The Challenge
The team regularly sends invoices, service reminders, and receipts, all of which require quick and reliable delivery. Rising costs and delays with national couriers were slowing things down and increasing admin burden.
The Solution
LPS provided an affordable, same-day delivery solution that streamlined their outgoing mail. Over 18 months, the company saved over £1,500 in postage costs without compromising speed or security.